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At SMA, our programs, methodologies, and techniques have been developed with the clear understanding that the needs for each of our clients will be unique. With this in mind, we have developed a broad spectrum of services and approaches that have consistently demonstrated unparalleled success in providing exceptional results without sacrificing the core principles of our clientele. A superior rate of recovery, delivered promptly and professionally, while never losing sight of the importance of preserving our clients' relationships with their customers, is the goal of our highly skilled team of professional collection agents, support personnel and sales representatives. These are the standards, which have made Stephens & Michaels the agency of choice for a growing roster of Fortune 500 corporations, and the hundreds of companies throughout North America, who have come to depend upon us for all their collection and asset-recovery needs.