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As a member-owned, not for profit financial cooperative, Choice One Community Federal Credit Union is committed to member service. We will uphold our fundamental responsibility to actively serve people within our designated field of membership, and when appropriate, the communities they live in. We will treat all members with respect and dignity. We will offer honest and fair deals to all members at all times. We will deliver a wide array of low cost products and services to the diverse economic and social make-up of our members and potential members. We will continue to look for better ways to reach out to the underserved to demonstrate the value of credit union membership. We will monitor and communicate our services in a meaningful way so that members, potential members, legislators, regulators, and the community at large will understand and appreciate the unique role this credit union plays in our life. Through strategic planning we will put forth every effort to make our members profitable and financially self-sufficient. This "Statement of Commitment" to our members is consistent with the credit union principles of "Not for Profit, Not for Charity, but for Service" and the philosophy of "People Helping People". It represents good business practices that enhance the financial strength of our credit union, our members, and our community.