Info

Headquartered in Des Moines, Iowa, Caleris operates 3 Iowa Support Centers in the communities of Manning, Jefferson, and Newton. The company began as a technical support services provider in 1993 and has grown to support a wide variety of applications, from customer service to web content moderation. All services are provided from locations within Iowa. Caleris specializes in providing technical support for optical storage device manufacturers, Internet Service Providers, and software companies. Our technical support customers range from small and mid-sized ISPs to large international electronics companies. As an extension of technical support services, the company has extensive experience with Returned Merchandise Authorization and product fulfillment. Our large warehouse, at our Manning location, is the site for all product fulfillment operations. The central U.S. location is ideal for the timely shipping of products throughout the nation and abroad. Our friendly agents handle inbound and outbound customer care from our Iowa centers. Caleris can handle virtually any customer contact need with unfailing courtesy and professionalism. Current specialties include insurance and financial inquiries, appointment scheduling, and order processing. A rapidly growing division of our business is web application processing. This includes moderation of online image and video content for large photo sharing websites and custom analyzation of video applications. We have a large team dedicated to supporting clients these growing technologies. Caleris also provides a variety of back-office processing services. We have the manpower and facilities to handle virtually any processing need your company is not able to handle in-house.