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QScend Technologies (www.qscend.com) is an industry leader in web-based software solutions and services for municipalities. Today, more than 2,000 users across the country utilize QScend's products in their efforts to improve citizen service. QScend's product offering includes website content management, electronic newsletter distribution, citizen service request management, and 311 call center functionality. Located in Waterbury, Connecticut, QScend Technologies was the first company to relocate into the city's Information Technology Zone. The company also provides custom website design, application hosting, and e-mail solutions for its customers.