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TeleGea delivers the tools and support needed for successful post implementation and management of your service delivery solution. Available via phone or e-mail, our technical support staff is dedicated to delivering world-class customer support. We also provide remote service, where upon your permission, our technical support staff can monitor your installation over the Internet. TeleGea utilizes state-of-the-art customer management systems to log, track and resolve issues. Formal escalation guidelines ensure problem reports are resolved in a timely manner with the proper level of visibility. As a truly customer focused organization, TeleGea is dedicated to the satisfaction of our customers. You can contact us by phone at 866.699.3874, or e-mail at: support@telegea.com.