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Farthest Reaches Inc. is yours truly - Steve Hankow. I'm a long time collector of signed first editions, autographs, and other items to numerous to mention. Through a fortuitous sequence of events (and much encouragement from friends and family) I established Farthest Reaches some 6 years ago and it continues to thrive today. How and where do you obtain your autographs? Many of the autographs offered are obtained either in person or through special arrangement between Farthest Reaches Inc. and the individual signer. In addition I will frequently purchase collections and also accept consignment items, although am very selective. When it comes to authenticity, my customers never have a worry as my return policy is about as flexible as you'll find anywhere. No one provides better customer care than Farthest Reaches although it is rarely needed…I guarantee it!! Are the photographs you use to have autographed produced by a photocopy machine or by using a computer printer (ink or laser jet)? There are of course instances where Farthest Reaches is not at all involved in the production of the photos used for certain autographs. Signers will sometimes provide their own images and sometimes an autographed photo will be vintage in nature. I am however, directly responsible for the photos provided to the Astronauts who sign/inscribe for specifically for Farthest Reaches. Those photos are produced on high quality photographic paper and are custom printed under my supervision. They are NOT computer generated laser or inkjet prints, NOT produced on copy machines, or otherwise inferior quality prints as are often found for sale throughout the marketplace. We receive great feedback on the high quality of our space images and it's no accident. We work hard and spend more to give our customers an image they can be proud to add to their space autograph collection. Do you provide a Certificate of Authenticity (C.O.A.)? I would like to offer a few thoughts on this subject. Most dealers and collectors in the know realize that a COA is not necessarily a guarantee that your item is the real thing. With today's technology, just about anyone (including the "bad guys") can easily produce a professional looking COA with a computer, a printer, and some fancy paper. My point is simply; don't rely solely upon the COA to ensure that your autograph is authentic. The very best way to be protected against fraud or from simply the honest mistakes that even the most ethical of dealers can sometimes make, is to become an educated buyer. To that end, I suggest the following: Do some homework and learn about the type of item you're interested in purchasing. Find a few dealers with excellent reputations and try to stick with them as much as possible. Don't hesitate to ask for references and most of all, ask lots of questions. Be wary of any dealer whose answers to your questions are vague or who appear to be withholding information. Also be wary of any dealer who is unwilling to give you his/her telephone number so that they can be easily contacted. Ask about the dealer's return policy. Make sure that there is one, that it's in writing and that it allows you to return your purchase for a full and prompt refund should you not be satisfied or have question regarding an item's authenticity. Remember this: "IF A DEAL SEEMS TOO GOOD TO BE TRUE, IT PROBABLY IS." Lastly, visit the website for the Universal Autograph Collectors Club (UACC). You can find it at www.uacc.org. It's a great source for information about all aspects of autograph collecting and is the premiere organization for the promotion of the hobby itself. The saying, "knowledge is power" certainly applies here. Take advantage of the information they offer. It's worth its weight in gold. Now all that having been said, Farthest Reaches Inc. will be happy to issue a letter of authenticity (L.O.A.) upon request, for any item that we sell. What forms of payment do you accept? Farthest Reaches Inc. is happy to accept personal checks, money orders, Visa/Master Card/or Discover and payment through Paypal or Bidpay.