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Rapid Response develops its own technology and oversees its operations in every area of our business, from alarm processing software to computer-telephony integration, to the advancement of our exclusive Windows, Palm and Pocket PC applications. Rapid Response's alarm processing software has been modified as well as integrated to better handle the needs of a diverse account base: There is no standard format or formula for covering everything from residential premises to billion-dollar industrial or commercial installations, at locations across the nation. Rapid Response believes our computer-telephony integration allows for the development of new applications that improve service to the customer, meeting the special needs of the security industry, without trying to adapt an "off-the-shelf" solution. Our Windows-based Palm, Pocket PC and Dealer Access software packages keep our dealers in contact with the Monitoring Center with unprecedented ease. Rapid Response's Software Development & Programming staff allows us to anticipate changing needs and conditions. No other Monitoring Center makes the commitment to development that Rapid Response does.