Info

Queplix is the developer of QueWebÔ, the next-generation Customer eService software suite. QueWeb is a web-based customer service solution for industries that sell technically complex products and services. It is targeted at situations where customer service is critical to gaining and retaining customers, and thus in protecting the brand. QueWeb is particularly feature-rich in the core Customer Service areas of e-Service, Service Call Centers and Partner Relationship Management (PRM). All of Queplix, technology is web-based; not merely web-enabled. It is written in Java (J2EE) and fully leverages the latest enterprise-grade infrastructure technology to provide many unique features. Most importantly, it can be fully customized and fully implemented in less than half the time and at half the cost of other products. Queplix has a proven track record of helping businesses with technically complex products increase customer satisfaction (and thus customer retention) by delivering a superior customer experience and establishing more profitable, long-term customer relationships, while reducing operating and technology costs. Queplix prides itself on being a service-oriented company. We understand the evolving needs of our customers and are prepared to ,go that extra mile,.