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SER Solutions, Inc. delivers unsurpassed contact management and speech analytics solutions to support business activities such as planned and proactive customer care, telemarketing, collections, market research, fundraising, emergency notifications, and political calling. SER's solutions enable enterprises to turn customers into loyal, long-term sources of recurring revenue by generating increased customer loyalty, expanding up-sell and cross-sell opportunities, maximizing agent productivity, and reducing costs. The company, an affiliate of The Gores Group, LLC, is headquartered in Dulles, Virginia with operations in North America and Europe.