Info

We focus intently on measurable gains in service quality, agility, accuracy, along with reductions in risk and costs. We work with clients to bridge the gap between ITIL theory and business reality -- delivering and proving the business value each step of the way. We are differentiated from our competitors by our emphasis on IT with a quantified business value focus, our 'best of breed' technology experience, and our ITIL focus on strategy, balanced by execution. We team with our clients using our unique, step by step process -- beginning with a simple IT process maturity assessment, leading to key process improvements, and working through the technology solutions to implementation, all supported by proving the business value each step of the way. We have a deep, proven set of tools , techniques and processes spanning all ITIL practice areas to address your policy, process, technology, and organizational change and adoption needs. Our body of knowledge and depth of relevant experience enables our customers to professionally and permanently upgrade their procedures, processes and staffing to a 'best practice' level -- with minimal risk and maximum efficiency. We never charge for our tools, which are part of our comprehensive services, ranging from ITIL maturity assessment to IT process improvement technology implementation. We have a reputation as one of the oldest and best IT process improvement consulting firms in the business. Over 60% of our employees have been with us for five years or more and every member of our consulting and technical staff has five years or more directly related IT process improvement experience. Some of the largest banks, insurance companies, health care institutions, retail groups and government organizations count themselves as our clients, and the industry's 'best-of-breed' technology leaders are our business partners. For a more detailed view of Evergreen Systems, it's background, services and other offerings, download our complete brochure below: