Info

Not only does Generation Direct provide rich contact information and content to you in real time, but also provides reporting in real time as well through their web-based contact management system, I.Q. Differences between traditional Outsourcers and Generation Direct: Traditional Generation Direct Data Retention Data Sharing Delayed Reporting Real-Time Reporting Stagnant Technology Advanced Technology (Recording) Lead Passed in Nightly Spreadsheet Lead Passed as Email (With History and Recordings) / Spreadsheet / XML / CSV   I.Q. - I.Q. is Generation Direct's web-based contact management system. By providing rep access through a web based system Generation Direct can provide 'Access Anywhere' availability to critical customer data. This also allows the ability to tie in disparate systems and users into one comprehensive contact management solution. Click here to learn more. I.Q.T.E. (I.Q. Telemarketing Edition) - The fusion of an efficient front-end client mechanism based on the I.Q. web based reporting engine is I.Q.T.E. By providing efficient dialing, our reps can scale calls upwards of 50+ dials per hour maximizing your investment. Click here to learn more.