Info

We already utilize multiple anti-ddos hardware technologies upstream at several facilities to help us mitigate these types of attacks and we were not able to stop the most recent attacks effectively. Our upstream providers could only provide limited filtering due to the distributed nature of the attacks. All of the facilities we co-locate equipment in and/or lease equipment from are fully gigabit connected and bandwidth is generally not the bottleneck but rather the rate at which our servers can process the information. We are looking at other technologies to further globally distribute our systems to limit any failures to geographic locales while allowing other areas to remain fully operational. Additionally we are reviewing our existing hardware capacity to determine if we can handle loads many times our normal operating loads. In the short term we have updated all those affected to utilize all 5 of our nameservers. The attacks were centered around only 3 of the 5 this time around. Our customers using the two unaffected nameservers saw a slight degredation in performance but not a complete outage. By adding the additional nameservers to all of our customers we should be able to provide a better footprint of servers for everyone while we add additional technologies on the backend in preparation for future attacks. If you are an existing customer and wish to have your domain listed on all of our nameservers, please contact support and we can get the remaining nameservers added. Please let us know if you have any questions and we'll be glad to answer them for you.