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Jamcracker aggregates and distributes on-demand services through a global ecosystem of Service Providers, VARs, System Integrators, and ISVs. IT and Communications Service Providers leverage Jamcracker's Services Delivery Network (JSDN) to source, bundle, deliver, and support a broad array of value-added services for their business customers. On-demand services available through the JSDN include messaging, collaboration, security, online data backup, wireless, and business productivity solutions from Microsoft, Webex, McAfee, Motorola, Blackberry, Arsenal Digital, Postini, and dozens of other Software as a Service (SaaS) providers. The JSDN is a completely outsourced SaaS channel-enablement platform that provides unified application and user management for a wide variety of best-of-breed on-demand services, with key features including:Unified provisioning, administration, billing reconciliation, security (including single-sign-on), and directory services. Service integration adapters which connect the JSDN to third party-provided hosted solutions, offered by ISVs with whom Jamcracker has established Master Distribution Agreements. White-labeled Level 1 and 2 customer support, online installation and desktop maintenance services, and hosted marketplace portals that enable Jamcracker channel partners to offer their own co-branded on-demand services and user support to existing and net-new customers. Communication services providers, VARs, and other Service Integrators can leverage the JSDN to increase revenues and reduce customer churn by quickly, easily, and profitably sourcing, bundling, and delivering a broad array of co-branded IT services, business application services, and branded customer support services , extracting greater value from their existing networks, increasing ARPU, and increasing competitive differentiation with their core services. On-demand solution vendors can leverage the JSDN as a scalable and proven distribution platform that wholesales, cross-bundles, and fulfills demand for their product offerings through a proven services-delivery channel, including some of the largest Communications Service Providers around the world, gaining access to millions of SME business users. And businesses of all sizes can now have a single point of access and support for dozens of best-of-breed on-demand solutions from a trusted services provider, in addition to existing communications and internet services, to reduce IT costs and increase productivity. Jamcracker is led by a seasoned executive management team with comprehensive experience in enterprise applications, internet hosting services, outsourcing, IT services, SaaS applications, security solutions, online transaction systems, and channels. The company is privately held, with headquarters in Santa Clara, California, as well as operations in Bangalore, India.