Info

At VoiceObjects, we're in the business of redefining over-the-phone customer self-service. Over the years, we've worked with many successful companies to deliver self-service phone portals that enable organizations to personalize each caller's experience, to integrate phone self-service into comprehensive strategies for improving the customer experience, and to manage the complexity of the world's most sophisticated phone applications. Today VoiceObjects products and services are proven at companies like T-Mobile, Volkswagen Financial Services, and Adobe Systems. Our principle product, VoiceObjects Server, is middleware software that is enabling very sophisticated carrier-grade deployments of over-the-phone self-service applications which are much easier to maintain and cheaper to deploy. And every call can be personalized to each caller. Some people call this micro-segmentation over the phone. Our technology has had a remarkable impact on customers to date so we fully expect that all advanced self-service phone portals will soon be deployed with a phone application server. In addition to our VoiceObjects Server, we also offer comprehensive phone self-service analytics and an easy to use forms-based development environment so even non-technical members of your staff can measure the success of the portal or even make updates and changes. And we have proven professional services and support to ensure your success.