Info

BizGenics is a leading provider of a new category of enterprise software called Active Customer Management (ACM). ACM solutions optimize the profitability of post-sales processes between a company and their strategic business customers. BizGenics application software acts as a command console for customer-facing employees such as account executives and distributors to align day-to-day priorities with strategic financial objectives. Whether making decisions about demand profiling, fulfillment, or warranty returns and recalls, employees and partners are guided by embedded analytics to strike the best balance between customer retention, re-acquisition and strategic financial objectives including profitability and cash flow. BizGenics extends the value of existing ERP, planning, and CRM applications with unique, patent-pending technology that captures existing transaction flows among businesses to provide a unified, real-time view of direct and indirect customer interactions without the need for costly integration or data warehouse deployments. BizGenics is located in San Mateo California.