Info

Impact Learning Systems is a performance improvement company. It specializes in developing and supporting front-line agents in contact centers. Impact provides a broad line of customer service, sales, and language training to improve agent performance and enhance business outcomes. Impact's mission is to enhance business outcomes in contacts centers by improving the performance of sales and service representatives. Our products and services:Empower employees with the skills and motivation to effectively communicate with customers Enhance and support product education Provide management tools to sustain and advance employees' effectiveness Encourage a positive and professional attitude towards work Contacting Impact Learning Systems We appreciate your interest in our products and look forward to working with you to enhance your company's business results.