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At AVA, we measure our success by many yardsticks, but the most important one to us is the satisfaction of our dealers. All other criteria flow from that one, simple element. So, how do we make (and keep) satisfied dealers? Well, we start by defining quality in a different way and we make it our #1 priority. We believe that quality needs to be built into the product and into the service that supports the product. So, when it comes to the products, we:,Only use high quality North American cherry and maple veneers,Provide a beautiful, full pore filled, catalized lacquer finish,Include hardwood edges on all end panels,Finish and veneer the interiors of the peds,Only offer full extension, ball bearing suspensions for maximum filing capabilityOn the service side, we:,Offer an in-stock/turbo ship program so that your client's needs can be fulfilled quickly,Offer landed pricing programs to all cities which helps keep things simple for our dealers,Finally, we're adamant about reliability. By establishing and maintaining high standards on our products and services, AVA dealers know that they can consistently rely on AVA. AVA is headquartered in San Jose where we have our offices, showrooms and central distribution center. We ship throughout the US. If you have any questions, are interested in becoming an AVA dealer, or just want to get a hold of us, swing by our showroom or contact us (or one of our representatives).