Info

AIM Technology provides contact center performance management software solutions. Embracing a continuous cycle of motivating, measuring and managing employees, AIM solutions enable contact center managers to improve customer service, lower staff attrition, increase employee job satisfaction and contribute to their organization's sustained growth. AIM delivers this capability through AIM Performance, a suite of workflow applications and business intelligence software that automates key performance processes, analytics and reporting. This capability is delivered in a simple and modular fashion that enables fast adoption and rapid ROI. AIM Technology is based in London with offices in San Francisco, Denver and Boston.