Cygent , Inc.
Software development
Info
Cygent offers service providers an integrated software platform that enables the timely and accurate ordering of communications services. By managing the complex relationships between orders, customer accounts and products, Cygent allows providers to streamline operations and align business processes around the customer. Cygent-powered solutions help communications service providers maximize profit by increasing revenue while reducing costs. The Cygent platform empowers communications service providers with an enterprise solution supporting comprehensive customer care, robust order, product and service management, and seamless integration to customer facing and network facing OSS systems. With Cygent, service providers gain the following benefits: Shortened order to cash lifecycle driven by streamlined order management Greater service activation accuracy with reduced order fallout Improved customer satisfaction resulting from comprehensive care in the call center and via the web for self-care Empowered resellers via business-to-business partner care Increased revenue with strategic convergent service bundles and tailored contracts Improved operational efficiency due to the automation of manual tasks Detailed analysis of critical customer and order business metrics Quick time to market for new services resulting from robust product management and catalog integration Ability to leverage legacy OSS investments through seamless integration To download our corporate overview, click here. If you would like information about our products and services, vision, methodology, employment, or partnership opportunities, please use our Information Request form. To be added to the Cygent eMail list, click here.
Industries / Specializations
Software developmentMap
201 Third Street , 2Nd Floor, 94103 San Francisco