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Service Strategies Corporation is a service improvement company for quality conscious organizations committed to delivering superior support to their customers. Through our certification, training, and consulting solutions, our worldwide customers are improving the effectiveness of their customer support operations and driving improvements in the quality of services they deliver to their customers. Service Strategies Corporation is the program administrator for the industry leading Support Center Practices (SCP) Certification program and is an authorized provider of preparatory training services for the Service & Support Professionals Association (SSPA) Career Certification Program for technical support industry professionals, as well as an authorized training partner for The Call Center Industry Advisory Committee (CIAC). In addition to organizational and career certification programs, Service Strategies Corporation provides other specialized training and consulting services for the support industry. We can help improve the quality of support you deliver to your customers and help make your service organization a competitive differentiator.