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Blue Heron Consulting offers unparalleled experience and expertise in managing highly complex, highly visible, enterprise software implementations for clients in both the public and private sectors. Our consultants have worked in lead or direct contributor positions in more than 50 software implementations, including several of the world's largest technology installations to-date. As a result, Blue Heron Consulting is intimately familiar with all aspects of systems strategy and implementation:Our established methodologies, templates, and project accelerators enable Blue Heron to provide services better, faster, and more cost-effectively than competitors. But the key to our clients' 100% success rates is the quality of our people. One-third of Blue Heron's consultants previously worked directly for package vendors. Because of their experience on product design, quality assurance, upgrade releases, client implementations, and code customizations, we know applications inside and out. This in-house expertise represents an invaluable Knowledge Center on which clients may draw to access the vast experience of our entire consulting base on business analysis and strategy, IT strategy and implementation, and operational efficiency. In addition, Blue Heron's Project Teams have the advantage of drawing on the Knowledge Center during client projects. Through Blue Heron's Knowledge Center, consultants identify the best possible options for the specific project, avoiding efforts that would "reinvent the wheel" , at no additional cost to the client. Blue Heron Consulting has the strategic experience and in-depth technology expertise to help clients worldwide identify new efficiencies and innovative, affordable solutions: Full system life-cycle support on multiple platforms in multiple languages. Vendor and package fit gap analysis, requirements development, and functional specification support. Business process design and reengineering. Training programs (end-user, technical, package overview). Data warehouse design and implementation. Legacy system modernization/life extension programs. System bolt-ons (data archive/purge modules, CRM front-ends, special reporting, and more). Consulting on operations strategy and best practices. IT performance management, including strategies for accelerated return on investment. Managed services through Blue Heron's Solution Centers, located in the United States and abroad.