eStara Inc

Software development

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1821 Michael Faraday Drive Suite 100, 20190 Enfield

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eStara's proactive conversion solutions offer on-demand assistance across channels, engaging customers with the right contact at the right time. eStara Click to Call, Click to Chat and Call Tracking are proven to help companies increase sales conversions, reduce Web site abandonment, enhance agent productivity and collapse call handling times. eStara's mission is to deliver contacts that convert for professionals charged with driving online sales for their businesses. The world's most recognized brands are using eStara's solutions to deliver a seamless, multi-channel customer experience and in-depth, cross-channel reporting and analytics. Due to its technical innovation and unparalleled customer support, eStara has become the leading provider of solutions that bridge the gap between online and offline transactions. For complex, high-value transactions, eStara Click to Call offers online consumers the opportunity to engage in live dialogue with customer service representatives through the PC, or telephone. For customer service inquiries, eStara Click to Chat fits the bill. Using proprietary data passing technology, eStara delivers a continuity of experience for online customers as they transition from the Web to the phone or chat session, and provides contact center agents with a 360° view of the customer's online session, eliminating the need to restart the transaction. In October, 2006, eStara was acquired by ATG (Art Technology Group, Inc., NASDAQ: ARTG) to complement ATG's market leading e-commerce offerings, and expand the company's OnDemand business. Start the conversation with eStara.

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Software development

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1821 Michael Faraday Drive Suite 100, 20190 Enfield

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