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SMI delivers powerful, affordable and customizable sales, marketing and customer relationship management solutions that are designed "from the ground up" for destination marketing organizations. Our Destination 3000 solutions have been installed in destinations of all sizes and operating budgets in the United States and Canada . These flexible, cutting-edge technology tools can be tailored to meet your specific business needs. Informz for Destination 3000 enables SMI's clients to leverage the value of the content and contacts in Destination 3000 to produce intelligent mass email campaigns and get real-time reporting metrics. We are devoted to the continued success of the destination industry. In addition to providing our customers with the technology tools they need to be achieve their goals, SMI also is honored to be the Inaugural Allied Member of Destination Marketing Association International (DMAI) and to serve on DMAI's Business Partner Advisory Council. In addition to this important work with DMAI, SMI manages the web site for the Association of Convention Marketing Executives (ACME). SMI provides its destination industry customers with on-going consulting and analysis services to maximize their investment in technology tools. Our experienced staff has been in over 100 DMO and CVB offices in the United States and Canada and are experts in identifying and eliminating disparate business processes and needless duplication of efforts. With an active R&D program, SMI has very important patents pending in the USA, Canada and Europe that represent important claims for "hosted" or ASP Internet business processes used for online trade shows, conventions and meetings. For this R&D and patent work, SMI founder and inventor Paul Franke was designated by MeetingNews as one of "The 25 Most Influential People In the Meetings Industry".