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Syntellect Inc. develops and implements speech-enabled, self-service Internet and call processing software and services. These products and services are delivered using the Company's flagship product, Vista Interactive Media Response (Vista IMR), a scalable, client-server, open, standards-based, NT-Java and VoiceXML software platform on which customizable software applications including Interactive Voice Response (IVR), Automatic Speech Recognition (ASR), Interactive Web Response (IWR), and Computer Telephony Integration (CTI) are developed. The Company's technology is used in enterprise contact centers and, increasingly, in sales force automation, field force automation, supply chain management and employee benefits applications to create Enterprise Voice Portals. In December 2002, the Company was sold to Enghouse Systems Limited, a software company serving the utility, telecommunications, and pipeline industries.(Source: 10-K)