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Since Accxx provides timely and accurate billing, and uses the fiber optic networks of both Qwest and Global Crossing, customer service inquiries at Accxx are lower than industry standard. Many of our customer's have had long-term relationships with the distribution channel that brought them to Accxx as well. Since Accxx provides all customer service functionality to our distribution channels as they elect to use them, calls are further reduced, and customer retention is dramatically increased.