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In the fall of 2003 and early winter of 2004 the Normal Public Library conducted a series of focus group meetings to develop a Vision Statement, Mission Statement and a set of Service Priorities/Goal Statements for the next five years for the Normal Public Library. Library staff, members of the Library Board, and members of the community volunteered their time to aid the library. The library is very grateful for the time and thought that each member put into the process. The meetings were facilitated by Julie Hile of the Hile Group. The Hile Group is a nationally recognized consulting firm located in Bloomington, Illinois. We are especially grateful to Julie and the Hile Group for their expertise. At the March 24, 2004 Library Board meeting, the Library Board of Trustees adopted the following Long Range Goals for the library:Vision StatementThe Normal Public Library is a vital public resource that serves the community as a gateway to an expanding world of knowledge. The library is committed to being a welcoming and safe environment for everyone. As a resource center, its professional and dedicated staff offers helpful services and access to technology. As a community center, it provides educational and cultural opportunities for lifelong learning.