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For over 15 years, USAN has been providing industry leading interactive voice response (IVR) solutions to the largest Local and Interexchange Carriers. To meet the needs of their most demanding enterprise customers, these carriers have relied on USAN to develop and deploy the most advanced touch-tone and speech applications in the industry. While USAN deploys the "best of breed" hardware and custom developed software in all its enhanced services platforms, the cornerstone of USAN success has been its employees. USAN software and hardware engineers, operations and field personnel, project managers and surveillance engineers are responsible for designing, developing, and maintaining the most innovative automated call center and enhanced voice services in the industry. Without the commitment, dedication and loyalty of USAN's workforce, our record of delivering over 60 consecutive profitable quarters would have never been possible. As a privately held company committed to long term success, our goal has always been to provide USAN employees with a stable and challenging work environment while maintaining our competitive edge. USAN constantly reinvests in its people and technology to ensure that USAN follows its strategic plan- to remain ahead of the technology curve for enhanced voice services and to maximize profitability through the most efficient use of that technology. USAN is honored to acknowledge that our senior management team has remained at USAN an average of 12 years while our non-management workforce averages over 7 years. In addition, we are very proud of the fact that our largest customers have remained loyal to the USAN outsourcing model for over 10 years. From all of us at USAN, thank you for your interest in our company and we look forward to exceeding your expectations.