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Sales & Management Training, Inc. Sales & Management Training, Inc. creates, conducts, and manages training programs for a broad range of organizations in both the public and private sector. Established in 1973 by president and owner Jim Shafe, we have had the opportunity to train more than 100,000 adults in our workshops throughout every state in the U.S.The training services provided by Sales & Management Training, Inc. (SMT) are based on the principle that a well trained employee is more productive. This higher level of performance benefits both the organization, through higher profits, and the employee, who is rewarded through career advancement and self-satisfaction.Our clients are provided customized, comprehensive, high quality instruction ranging from introductory level workshops to advanced level seminars for executive management. SMT programs bring out the best in each participant. The approach and content challenge participants to stretch themselves to achieve their maximum potential.