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New York Internet always maintains the utilization at 15 - 20% capacity. WHAT FIRE SUPPRESSION SYSTEM IS IN PLACE? NYI has a building provided fire suppression system in place in addition to several environmental monitors that are strategically placed in the data centers and are constantly observed. DOES NYI MANAGE COLOCATED SERVERS? Colocation solution implies that the client will provide the administration for his/her server while NYI is responsible for the stability and functionality of the network. The operating system installation (or reinstall) is as far as we will go; the rest of the administration must be done by your administrators remotely once the server is online. HOW CAN I GET A PRICE ON A MORE COMPLEX ORDER THAT IS HARD TO PRICE OUT WITH THE QUOTE GENERATOR? NYI offers Request for Proposal section where with the help of the Order Center, potential clients may submit their specific requests. NYI's sales staff will immediately work on it and reply to you. WHY DOESN'T NYI UTILIZE BANDWIDTH FROM LOW COST PROVIDERS SUCH AS WILLIAMS AND COGENT? We do not utilize networks such as Williams and Cogent because of their reputation in the industry. While they are the cheapest wholesale bandwidth solution out there, they attract clients of an illegitimate nature; that is spammers, adult web hosts, irc servers, etc; and this causes their network to be undesirable at the more mission critical level. We maintain transit from only top tier providers such as UUNet, Level 3, Qwest, Allegiance Telecom, etc. as well as peering connection with public exchanges such as NYIIX. In the long run, you will be much better off with non-Cogent bandwidth as it is sure to provide more stability and lower latency. There are companies out there that offer uncapped or unmetered bandwidth and claim a full 100 Mbps for your connection, but often times this is an oversold connection to a second or third tier provider. It is in your best interest, as a reputable, growing Internet company, to figure out your network utilization and put your servers on a good network with the correct amount of bandwidth allotted; rather than a poor network that makes unrealistic promises.