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ClickSoftware Technologies Ltd. (ClickSoftware) is a global supplier of workforce and service management software products and solutions. The Company's core offering, ClickSoftware Service Optimization suite, provides workforce planning, optimized service scheduling, intelligent problem resolution, mobile workforce management, and business analytics, connecting various organizational levels and all functions, from executive strategy to operational execution. The suite particularly consists of ClickSchedule, ClickAnalyze, ClickPlan, ClickForecast, ClickRoster, ClickFix and ClickLocate (LBS). ClickSoftware caters to customers in various industries, including in the telecommunications, utilities and energy and high-technology service sectors.(Source: 20-F)