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Sanlinx Inc. is the manufacturer and distributor of the SoyaJoy Soy Milk Maker. Our SoyaJoy Soy Milk Maker is the market leader in North America, and is sold to over 10 other countries throughout the world. Sanlinx pioneered the online direct sale of Soy Milk Makers in North America, which has dramatically lowered prices. Just before Sanlinx started direct online sales in 1998, the SoyaJoy had only one competitor; both sold for over $200 in retail stores. Sanlinx strives for customer satisfaction and relies on customer referrals for most new sales. Unlike most of the recent contenders in the online-sales crowd, Sanlinx clearly posts its "full refund" return policy and one-year warranty, and always backs its words with actions. Because Sanlinx operates its own warehousing and does its own order fulfillment, it is among the fastest at shipping online orders. Sanlinx ships its orders UPS the same day for orders placed in the morning, and the next day for orders placed in the afternoon EST. Online customers automatically receive shipping confirmation with a UPS tracking # so shipping status is just a few clicks away. All shipments with UPS are properly insured. The SoyaJoy Soy Milk Maker is the only brand recommended by not-for-profit organizations after vigorous testing. It is also the only soy milk maker highly recommended by independent nutrition experts. Hundreds of customers have written to us with positive feedback about the SoyaJoy. Sanlinx has never paid or solicited these experts or our customers for their testimonials. They recommend the SoyaJoy to others simply because they like our products and are happy with our service. You can be sure that we will offer you the best soy milk maker and the best service. Watching so many would-be competitors come and go (has kept us aware) that we must always offer the best products and service. If you have any suggestion to offer on how we can improve our products or our service, please email us by simply clicking HERE. We love hearing from you!