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IdeaWorks offers a one-price solution for an airline seeking to measure the financial performance of its frequent flier program. The two-phase project would provide a "tune-up" for the program to ensure peak operating performance in terms of mileage value and passenger revenues. Outcomes of the project would help management answer questions such as, "Is the program selecting the best candidates for the elite tiers? and "What reward changes should be made to better align reward value with competing airlines?"