Info

Bradley Direct specializes in warranty service and fulfillment for manufacturers. We have over 50 years experience in consumer warranty for major manufacturing companies selling across the United States. Our operations are open for consumer calls 24 hours a day/ 7 days a week. We know how important your customer is to you, and through our dedicated training and quality programs, we have perfected the art of handling difficult customer situations. Our experienced team of agents has fielded millions of warranty calls and e-mails for our clients and shipped orders promptly and efficiently. Our operating systems and PartSmart parts indexing system are designed and dedicated to the goal of turning the warranty call into a positive experience for your customer. And, our warranty operation is ISO 9000-2000 Certified!