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Professional Communication Systems (PCS) is a full service provider of business telecommunication and integrated information system solutions including telephone, audio / paging and video surveillance systems. PCS combines structured cable infrastructures and FREE network service access analysis to provide complete solutions for small and medium size enterprises. Founded in 1984, PCS is recognized for its ability to effectively design, integrate, implement and service the customer's communication technology infrastructure. Solutions include network service analysis, consultation and conversion, structured cable infrastructure, business telephone systems (converged, IP centric and IP to the core platforms), integrated peripherals and video surveillance systems. Today, PCS is directed by Scott R. Poniewaz, President/CEO and Gary P. Aveni, Vice President/General Manager. This management tandem has teamed for over 23 years to provide leadership in systems and service provisioning for our customers. At PCS, we believe that businesses will search for complete and cost-effective solutions that deploy proven technology backed by superior support. Small and medium size organizations have expressed a great need for it and our customers have responded to our complete technology systems offerings. Located in Menomonee Falls, Wisconsin, PCS has served the integrated system requirements of a cross section of industry groups including manufacturing, retail, school districts, municipalities, utilities, legal, insurance, warehousing and more. PCS has performed national account projects that have deployed their resources to other areas of the country. PCS has forged strong relationships with industry leading equipment manufacturers and network service suppliers such as Inter-Tel, One Communications, Inc., Adtran, AT&T, Bogen and others. PCS combines many years of technical expertise with these providers to deliver cost effective quality solutions. PCS operates three field service departments, Sales, Project Management and Customer Service. The PCS Account Management Team is trained to assess the customer requirement and recognize applications. A system design is rendered incorporating integrated solutions that will meet the recognized and anticipated future customer need. The Account Management Team is diverse in skill sets required to provide complete integrated solutions. We realize that the selection process between the variety of systems and services available can be inundating for the customer. It is our intention to work as a team to ensure that the PCS designed solution will effectively enhance the customer environment while maintaining strict budgetary demands. The PCS Project Management Group is prepared to implement the complete integrated solution. Our staff is complete with Certified and Factory trained Engineers, Technicians and Customer Service Representatives. The assigned Project Manager and Technicians are apprised of the specific implementation requirement and overall customer expectation. Our staff will coordinate all activities as required while interfacing with selected providers in behalf of the customer. With complete customer satisfaction as the goal, our customers can depend on a smooth transition that is delivered on time with superior quality. PCS Service Technicians are prepared to provide service for all equipment and network facilities provided. In the event of any reported problem, PCS will take ownership and will see the problem through complete resolution. Our staff is available to answer any questions concerning the equipment and services, use and operation, or to arrange for any needs the customer may have regarding their service needs. The PCS Customer CARE (Customers Always Receive Excellence), EMAP (Equipment Maintenance Agreement Program) and NAS (Network Administration Service) service program's are designed to provide many years of cost-effective system operation, service and training support. PCS maintains a staff of professional's, ready to serve 24 hours per day, 7 days per week. PSC provides complete business telecommunication and system solutions that will align with and act in support of your financial and operational goals. Since 1984, PSC has made a solid commitment to our customers to provide quality, reliability and price performance leadership. PSC will continue to strive to provide your business with the latest technology systems and service, to better your competitive edge and profitability.