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AnswerALL strives to provide flexible and individualized call center solutions that help our clients to communicate and manage their business effectively. We pride ourselves in keeping up to date with the most technological solutions available along with having the personnel with the ability to customize each client's specific wants and needs. We deliver a wide variety of solutions to small, medium, and large volume clients, focusing our attention on the ability to provide the right solution at a competitive price. We possess an extensive training program for our call center agents, designed to increase communication skills, coach call techniques and etiquette. The effect of this dedication to professionalism is that 40% of our new clientele come from referrals by existing partners. We know that the success of your business and ours is dependent upon the quality of service provided by our Customer Service Representatives helping your clients. AnswerALL belongs to leading telemessaging and contact center industry organizations including the American Teleservices Association, Southern Telephone Association (STA) and Telescan Users Network (TUNe). BJ Fischer has served 4 years on the board in the TUNe organization and continually brings new ideas to improve our capabilities of offering top rated services to our clients. Donna has served as Treasurer and is the current Director of the STA. AnswerALL USA's commitment to these and other organizations help us to meet and exceed our goals and the goals of our clients by lending them our expertise and experience.