Description of Ellis Automotive - Late Models 4 Less
Mission Statement
At Ellis Automotive our goal is simple. We use our core values to build long-term relationships. We understand you have many options for your vehicle needs and will choose where to spend your hard earned money. Our goal is not to simply "sell" you a vehicle, it is to help you buy one. Trust has always been a foundation of good business. If you do not trust us you will not buy from us.
Our Core Values are as follows:
We must develop trust and rapport before your buying activity occurs
We must understand customer needs and wants before we attempt to sell
We believe selling is an exchange of value
Selling is not something you do to someone it is something you do for someone
We believe in selling principles not selling techniques
Trust and high ethics are the basis for long-term success
We never pressure customers
Our negotiation is never manipulation
A sale is not a victory for the salesperson, it is a victory for the customer
We will never lie
If we make you happy and you purchase from us but we never see you again then we failed. Long-term success can only be obtained if you visit our service department for all your repairs and maintenance and send us your friends and family!