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SmartSeller is the first and only service designed to eliminate non-paying bidders from your online auction transactions. Every auction page you post will automatically display the SmartSeller seal that warns non-paying bidders of the consequences of non-payment, and signals your commitment to completing the transaction. This seal has reduced incidences of non-payment by over 99 percent for our members. In short, SmartSeller is a cost-effective safety net that dramatically reduces non-payment and bidder fraud, allowing you to increase your sales and focus on growing your business. How does the SmartSellerÔ seal work? The SmartSeller seal is the cornerstone of the SmartSeller program. Our state-of-the-art system inserts a customized seal into every one of your auctions, driving away non-paying bidders from your auctions, while assuring honest buyers of your commitment to the transaction. With the SmartSeller seal in your auctions, you can feel assured that you are fully protected against non-paying bidders every time. How does the collection process work? Using the SmartSeller seal means that you almost never need to start a collection. However, if you are faced with a non-paying bidder, the collections process is easy and only takes a minute. You just need to log into your SmartSeller account, select the offending, eligible auction and you are on your way to resolution. You will simply be asked to enter whatever information you have on the non-paying bidder (our system will automatically populate most fields from your auction details), and a participating debt collection agency will immediately get to work to get you your money.