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Since Burdge, Inc. implemented an online stationery-ordering site in 1998, its international clients like Toyota and Fluor have been able to control brand, consolidate spending and provide their satellite offices with faster service and greater accuracy on their orders. In addition to multi-national companies, the online ordering service is being used by mid-sized organizations and businesses that have experienced trouble in maintaining brand or getting timely service. Cara O'Connor, corporate accounts manager for Burdge says, "Most large corporate printers offer an online service. "But for customers to realize the value triangle of reduced order time, increased accuracy and maximum savings, a specific system has to be created that is in tune with their individual business needs. Our staff has the expertise to provide this service as was recently done for Toyota and Fluor." Facilitating the process are various platforms that already exist in the Burdge stable. They offer features ranging from simple stationery ordering to combined stationery and static-item fulfillment, as well as modules for direct mail printing. "The future holds many additional opportunities for cost savings for Burdge online customers," O'Connor promises. Once in place, ordering online is reduced to just a few elementary steps. Clients need only to choose the product they need, their location and enter their variable information like phone numbers and e-mail address. A proof is immediately produced for their approval and they then proceed to "check-out" and tell us where and how to ship the order. "We were with a large national printer that promised quality and didn't deliver, promised fast turnaround and delivered in 6 weeks, and promised an on-line solution that never worked." According to Maria Tirado, Graphics Services Manager at Toyota Motor Sales, USA Inc. " Since moving our business to Burdge, Inc. the quality of products has improved 100%, our turnaround is within a week, and their on-line procurement system has saved us over 700 hours of internal processing time."