Info

Inforonics is an IT service company renowned for its exceptional level of customer support, technical expertise and ability to deliver customized solutions to its clients. The company offers its managed services and technical support through a portfolio of IT solutions which are a culmination of four decades of experience, Inforonics' mission is to remain a step ahead of the changing business needs of its clients. Branded Technical Support is provided via our Technical Support Call Center (TSC), located in Littleton, MA. Inforonics tailors its technical support services using a tiered framework to deliver primary and/or supplemental support solutions to its clients. Fully-Hosted Managed Services are delivered in a Tier 1 (Hacker Safe, PCI Compliant, DDoS protected, SAS 70) data center. Custom and pre-bundled monitoring solutions are available and can be implemented on-site or at a client's remote hosting location. Inforonics GuardianSM maintaining servers is a challenging and resource-intensive undertaking that requires considerable expertise and investment. Inforonics Guardian provides a cost-effective alternative to internal resources for your management needs for server hardware, OS software, Internet connectivity, and 24/7 system administration. When your servers are protected by Guardian you get skilled, experienced engineers and a set of advanced tools that assure you high availability for your customers whether internal or external. Inforonics InsightSM #150 We combine the Inforonics Network Operations Center (NOC) and our Enterprise Monitoring System #040EMSTM#041 into a single seamless package. Inforonics Insight provides continuous monitoring of an enterprise server or network device up to 24/7 with fault verification and customer notification in the event of an alert condition. Inforonics EMSTM polls each monitored device and interface at intervals tailored to the customer's specification. When an alert is triggered, the Inforonics NOC is notified. An Inforonics engineer will then check the customized Run-Book and perform the proper fault verification and escalation quickly and accurately. Inforonics has its roots in application development and management. Through its experience, the company has developed best practices for effectively managing client applications, providing production support, bug fixes and ongoing management of existing custom applications.