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The Moone Group, Inc. offers cost-effective training and development programs that produce high-quality, enduring results. Our programs make a difference in the employee's performance and increase the level of employee productivity. The ability to create a learning environment in any training or educational situation is critical for change to take place. The Moone Group, Inc. offers many years of training and consulting experience. All of our programs have the following components: pre- and post- evaluation tools, as well as a course evaluation as follows:A pre-test is given at the beginning of the class session and answers are addressed at the end of the course. The pre-test is used to determine whether learning has taken place. A course evaluation is given to each participant at the end of each class session. The course evaluation is used to determine the effectiveness and value of the course, course materials, and Training Instructor. A post-evaluation questionnaire is forwarded to each participant 30 days after completion of the class. The post-evaluation questionnaire is used to measure whether the course has actually resulted in a behavior change. Copies of all pre-tests, course evaluations, and post-evaluation questionnaires are forwarded to the client. Additionally, we use data from these tools to prepare summary evaluation reports for the client. Our program includes a Quality Control mechanism to assess comprehension of the training material. Twice a day, the Training Instructor conducts a Question & Answer session to ascertain data comprehension. Additionally, review exercises are incorporated. Adult learning principles are used for all of our programs. A variety of delivery methods, to include participant's workbooks, simulations, role plays, games, activities, exercises, guided teaching, brainstorming strategies, lecturettes, presentations, demonstrations, surveys, and questionnaires, and formal instruments are used in the courses. Additionally, a variety of audio-visual aids are used, to include PowerPoint presentations, overhead transparencies, flipcharts, whiteboards, and videotapes. Our programs require interaction among and participation from participants. We believe learning does not take place until understanding, desire for change, and application has taken place. Our method of delivery is to tell, show, do, and check. In other words, we explain theory or concepts, illustrate or simulate processes and methods, allow participants to apply the concepts, and review their progress towards learning the skill. All overhead transparencies used in our courses are color overheads using PowerPoint software that include graphics or clip art. We use projection equipment to present the overhead transparencies via a laptop computer. Additionally, we use graphics and clip art in our participant's workbooks. We use real-life examples for all exercises, games, activities, and case studies. Our programs include an action planning, contracting, or reflections component. Our programs have been developed and copyrighted by our Training Instructors, with certain games or exercises having been adapted from other courses, for which rights have been purchased. To provide you with high quality training services, our Training Instructors are the critical - and most distinguishing - factor. The special nature of client requirements often indicate a need for specialists with expertise in instructional design, delivery methods, adult learning, program evaluation, and customization of programs. Our Training Instructors have public sector, non-profit, and private industry experience, which is often a plus in adapting to our clients' workplace environment. We have developed, designed, and delivered programs for the United States Naval Academy, the Maryland Aviation Administration, the Maryland State Retirement Agency, Maryland Dept. of Budget & Management, AT&T, the University of Maryland, Prince George's Community College, the American Chamber of Commerce Executives, the Greater Washington Society of Association Executives, just to name a handful of our past and present clients. While we can design and develop a program especially for your employees, some of our more popular courses include: Sexual Harassment Prevention Understanding Cultural Diversity Customer Focus Effective Presentation Skills Time Management Effective Interviewing Techniques Hiring and Firing Without Fear Goal Setting Understanding Personality Types (MBTI) Behavioral Interviewing: Hiring Right the First Time Effective Telephone Techniques From Manager to Leader So You're a New Supervisor How to Deal With Difficult People Career Exploration and Planning Negotiating to Win: Conflict Management Developing Teams with Vision Strategic Planning for Success Executive LeadershipRising Star Milestone Benefits Connection, LLC (a The Moone Group, Inc.