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Welcome to Les clefs d'Or USA. You can recognize Clefs d'Or concierges by the keys they display on the lapels of their uniforms. These crossed gold keys are more than just the symbol of the organization; they are the symbol of guaranteed, quality service. We are delighted to have the distinction of being the only national organization of hotel lobby concierges. Les Clefs d'Or, pronounced lay clay door, is French and literally translates as keys of gold.