Info

Channel Blend is a provider of outsourced interaction and sales services for our customers. With two locations in Idaho, Channel Blend helps clients acquire service and retain customers by strategically managing communication channels. Regardless of the channel, there is always an opportunity to sell in every customer interaction. Building on a lengthy track record of success, our management team has developed customer interaction solutions designed to keep you in touch with the customer. Today's buyers are web savvy, and utilize this tool to ensure they make the best purchase decision. Channel Blend takes traditional outbound campaigns, along with customer-initiated inbound campaigns, and then blends them with multi-media interaction (i.e., email, chat and web-call-back). In an innovative technology approach, Channel Blend deploys these capabilities through the use of proven, hosted communications and CRM technologies. This innovative technology approach meets the needs of today's decision makers in both business-to-consumer and business-to-business marketing campaigns. Blending channels of communication is the next step for companies that are truly interested to developing long-term, profitable customer relationships. Channel Blend's roll is to assist clients by providing a high quality, exceptionally trained workforce that will meet the clientÂ's changing demands with scalability, flexibility and efficiency that is not available through traditional call centers. We invite you to read more about our company, our exceptional people and our scaleable technology. We want a long-term relationship that will convert to your long-term growth.