Info

Since MBM's beginning in 1970, we have learned that a successful growth plan depends directly on the contribution made by every employee in our organization. We realize that productivity, efficiency and job satisfaction result from proper employee selection, screening and training. Our fully-staffed and trained Human Resources Department is an integral part of the Company and has been instrumental in the Company's success. At MBM, our Human Resources Department is responsible for recruiting, hiring, orientation, training, safety, compensation reviews, benefits, performance appraisals, counseling and terminations. In addition, with help of specialized consulting firms, the department ensures the Company's compliance with all government regulations involving employment practices and personnel issues. All MBM employees are expected to abide by the rules and regulations which govern our overall organization. SCREENING INTERVIEW: This interview is performed after the application is completed and allows us to get to know the applicant better and to review his/her answers. DRUG TESTING: On-site drug testing is done immediately after the applicant has completed our employment application. We stop the employment process if the applicant tests positive for drugs or alcohol. BACKGROUND CHECK: We research each applicant's criminal and civil records for a minimum of seven years. In addition, we check personal references, determine "true" identity and conduct a driving record check on each applicant, as applicable. NEW EMPLOYEE ORIENTATION AND TRAINING: All new employees are given verbal instructions as well as a complete orientation package which explains the Company's policies and regulations. A picture ID badge is issued and must be worn at all times on the job. All information regarding the position is provided and training begins. ON-THE-JOB TRAINING: All personnel are continuously trained on cleaning techniques, new products, use and care of equipment, sexual harassment and safety, as well as numerous other topics. Refresher seminars are held every six months for supervisory personnel. ADVANCED TRAINING: All Officers, Branch Managers, Route Managers and Area Managers are required to pass and receive their designation as a Certified Building Service Executive (CBSE) or Registered Building Service Manager (RBSM). Qualifications are determined by our national association, Building Service Contractors Association International. CBSE and RBSM designations are honored by contractors, building owners and managers and others associated with our industry. CONTRACTOR DEVELOPMENT: MBM believes in working with smaller and in many cases minority-owned businesses. We provide consulting and management development expertise to these businesses. If the contract allows or in some cases requires it, certain accounts will be subcontracted to one of these businesses. It is our belief that the additional experience our minority contractors gain will help their company grow while also improving the quality of service procided by MBM. In 1998, MBM received the City of Houston Mayor's Distinguished Service Award for our commitment and dedication to the Mentor/Protege Program in which we work with minority-owned companies.