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What does Encompass do? Encompass makes facilities work. One thing almost all facilities, from office towers to manufacturing plants to single-family homes have in common is the need for systems that move air, water, data and electricity into, through and out of them safely and efficiently. Encompass designs, installs and maintains these systems and also provides services that make facilities more attractive and safe. What services does Encompass provide? Offerings include mechanical, electrical, network, industrial, residential, cleaning, and energy services. Who are Encompass' customers? Encompass provides services to commercial, industrial and residential customers. Commercial customers include office buildings, supermarkets, restaurants, hotels and retail stores. Industrial customers include manufacturing facilities and processing plants. Residential customers include homebuilders, apartments, condominiums and homeowners. How big is Encompass' market? Encompass serves a very large market. Every year, American businesses and homes spend more than $200 billion on facilities services. With nearly $4 billion in annual revenues, Encompass is the nation's largest facilities services provider, yet has less than 2 percent of the market. That's because the facilities services market is served by many small companies that provide facilities services, and no large, nationwide companies have a dominant market position. What is Encompass' growth strategy? Encompass has a four-part strategy: 1. Identify and capitalize on profitable end markets. 2. Grow its base of regional and national accounts.