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We maintain a secure format where mothers in London or Sydney or school and college groups can send their daughters and sons with confidence ... It is also available for interstate and local travelers who are easy going and fit into our format. What It's Not:-Arnott's Lodge may not suit those who like luxury full service hotels or who expect Lotion, Shampoo and a cotton robe in their room. We have great prices but "no frills" service. -It is not for people who use drugs or consume alcohol to excess, or have "problems" and do not want to join in the fun. -We do not take long stays, preferring to have a constant turnover of interesting guests being energized by their discoveries, there is a 7 day stay limit although genuine travelers with an onward ticket may request an extension, at our discretion. -Arnott's is not for people who have no cellphone etiquette, if you are an inconsiderate person who yells on their cellphone in public places, please go elsewhere. We Do Not Have: -Air conditioning except in de-luxe rooms, we have fans in every room. -Telephones in rooms as everyone has cellphones these days. -24 hour front desk, wake-up calls, daily linen service, phone message or fax service. -Late partying or disturbing others ... our guests are adventurers who rise early to visit the wonders of Hawaii. If what we are is to your liking - - WELCOME - - you join over 100,000 happy travelers who have enjoyed our Lodge over its 17 years of existence.. If it is not to your liking we would be happy to help you find a suitable full service hotel in Hilo. And you can still take our "Great Expeditions".