Info

NCOL.NET is dedicated to providing quality high speed Internet service to our communities. Unlike the large corporations, NCOL.NET is community oriented and goal driven. We live and raise our families in the same communities as our customers. NCOL.NET also realizes the importance of bringing high speed Internet to the rural areas of North Carolina. Our larger competitors are headquartered in different states and have no connection to the people in rural North Carolina, whereas NCOL.NET has owners and employees located in a very broad 4 county area. NCOL.NET has recently been licensed as a Competing Local Exchange Carrier in the state of North Carolina. This gives NCOL.NET special priveledges to attach to the existing telephone network at interconnection points. NCOL.NET is using these interconnection points to bring high speed Internet access to areas with limited or no high speed Internet access. NCOL.NET will deploy these services in areas with a commited customer base of at least 20 new customers. This level of customers is necessary for NCOL.NET to cost justify the expensive proposition of installing expensive data lines and DSL equipment at new locations. Is NCOL.NET's rual high speed DSL Internet more expensive than their regular DSL? No, when NCOL.NET brings high speed DSL Internet service to a new rural area there are major expenses involved. NCOL.NET bears most of the expenses as community investment. What are the costs involved to bring high speed Internet to rural areas? NCOL.NET has made major investments in infrastructure and development to be able to bring high speed DSL Internet to rural North Carolina. NCOL.NET has major investments with the North Carolina Public Utilities Commission to licensed in the State of North Carolina. NCOL.NET also has major investments in Interconnection Agreements with major Incumbent Local Exchange Carriers. What is the process for NCOL.NET to bring high speed DSL Internet to my rural area? There is a long process to bring high speed DSL Internet to rural areas. Identify 25 commited customers in the project area. NCOL.NET must negotiate an interconnection with the local telephone company. NCOL.NET must schedule, manage and construct a telecommunications remote terminal in the new location. NCOL.NET must run expensive data lines to allow Internet communications back through NCOL.NET's core high speed ATM network. After all of these steps are complete, NCOL.NET can begin ordering new service for customers. How long does it take to get rural high speed DSL Internet to a new location? Each process has a length of time associated with it:The interconnection negotiation usually takes appriximately 30 business days to complete. The construction of the new telecommunications remote terminal will usually take approximately 3 weeks. The data lines will be run and hopefully in place during the construction phase. After all construction is complete, customer order processing and installation takes approximately 10 business days. After this the customer has a fast, reliable NCOL.NET high speed DSL Internet connection. Generally estimate 90 days for full service.