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Brennan Sales Institute is a leading provider of advanced sales and management training programs. For over 25 years, BSI has worked successfully with mid-sized to Fortune 500 firms worldwide in the development of their professionals. Called one of the best sales trainers in the country, BSI is under the direction of Charles D. Brennan, Jr. He is the author of American Management Association's best selling paperback book Sales Questions that Close the Sale and the award-winning book, Proactive Customer Service . Based on years of extensive research, development and infield testing, BSI's programs have developed the talents of over 1.5 million professionals. Introducing innovative and unique skills, the concepts presented in BSI's programs will challenge even the most experienced professional, as well as provide a map for those just entering the world of sales and management. BSI's programs prepare your professionals to address the challenges and competition of tomorrow. We are experts in adult learning and organizational design and development. Our programs are diverse enough to address all of your training needs and flexible enough to suit your schedule and budget. We can focus training on one topic or the entire process and anything in between. Our programs provide measurable, realistic and proven results that have averaged a 20% increase in performance. Our sessions are available in keynote presentations, seminars, train the trainer and distant learning. To learn more, click on "Advanced Sales Training", "Initial Sales Training", "Public Sessions", or "Management Training".