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The Haverhill Public Library - its Board of Trustees, staff and volunteers - is committed to the following values. We value the library as a public forum: it is a community facility for open communication of ideas and information; its collection, displays, programs and services reflect an array of opinions and viewpoints. We value our customers by responding to them with equal, respectful, accurate and friendly service to all. We value reading and learning and promote both for all ages. We value full and equal access to information, the building, its services and its programs. We value the collection of and accessibility to information in all formats: print, electronic, audio and video. We value the community by being active participants in it, endeavoring to enhance the quality of community life. We value the privacy of our users by keeping their transactions strictly confidential.