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A: ICG provides access and bandwidth to three main customer segments: carriers and ISPs, high-bandwidth eterprise customers, and small to medium-sized businesses. ICG also provides solutions to educational facilities and government operations that need customized solutions. Q: Where does ICG offer service? A: ICG's network and geographic footprint create communications efficiencies for businesses within one or more of the areas served. ICG's footprint spans major markets including: Columbus, Akron, Cleveland, Cincinnati, Dayton, Canton, Denver Metro Area, Ft. Collins, Greeley, Longmont, Boulder, Colorado Springs, Pueblo. ICG is a certified CLEC in most states and has interconnection agreements with every major local exchange carrier in the country. Q: What services does ICG provide? A: ICG typically supplies customers with a comprehensive suite of products including Primary Rate Interface (PRI) and two-way PRI, Dedicated Internet Access (DIA), Special Access and voice services. For business customers, this means a one-stop-shop for data, Internet and voice solutions. For ISP customers, ICG's network provides the regional geographic reach and network management facilities to improve the quality of service to their end-user customers. ICG also provides strategic solutions to large enterprises, call centers, research facilities, or any other mission critical sites. Q: Where is ICG headquartered? A: ICG makes its home in Englewood, Colo. The black and gray granite, six-story structure is adjacent to Interstate 25 at the Dry Creek Road exit and is a well-recognized landmark in the Denver Tech Center due to its unique eight-degree slant, which causes it to "lean out" toward the interstate. The building features ICG's cutting-edge Network Operations Center. Q: Describe the network configuration. A: ICG has a nationwide Internet Protocol (IP) and Asynchronous Transfer Mode (ATM) network. In addition, ICG has a large voice network serving Colorado and Ohio, consisting of Lucent 5ESS® switches and ample route miles of fiber.