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GWC prides itself in having Customer Service Representatives that care about the needs of their customers. For the past twenty-five years their goal has been to deliver products and services that will help our customers develop successful programs. Our customers know they can call toll free number or visit our website and get immediate answers about products, shipments or billing. Our customers are guaranteed to receive orders fast, because all orders are shipped UPS within 24 hours. The GWC shipping department has installed a UPS electronic tracking system to insure fast, accurate delivery to customers. In 2000, after recognizing the need for education and training on the parallels of addiction and criminal behavior GWC Training Network, Inc. gathered experts from around the country and developed the first National Conference on Addiction & Criminal Behavior. This one of a kind annual conference, held in St. Louis, Missouri attracts addiction treatment professionals and criminal justice professionals from across the United States, Canada and the Caribbean who gather to learn the latest strategies working with addicted offenders and their families. Conference attendees can earn continuing education for addiction services as well as criminal justice certification. The 7th National Conference on Addiction & Criminal Behavior will be held in St. Louis, MO on September 17-20, 2006.